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A Practical Guide to Call Center Technology

Amazon.com Price:  $41.20 (as of 12/05/2019 18:20 PST- Details)

Description

Get probably the most out of ACDs (automatic call distributors) and different complex systems with a view to spice up customer satisfaction and build up sales Contains three in a position to make use of RFPs (request for proposals) for shopping for an ACD, laptop telephony system, or recording

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