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Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations

Amazon.com Price: $16.96 (as of 05/05/2019 17:48 PST- Details)

Categories: Books, Business and Money, Business Culture, Health, Fitness and Dieting, Human Resources, Human Resources and Personnel Management, Management, Management and Leadership, Medical Books, Occupational and Organizational, Organizational Learning, Processes and Infrastructure, Psychology, Psychology and Counseling, Subjects, Workplace Culture

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Caring Is a Competitive Advantage

Suffering within the office can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and expensive drain on organizational potential. Marshaling evidence from twenty years of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and skill attraction and retention. They outline four steps for meeting suffering with compassion and show how one can build a capacity for compassion into the structures and practices of a company—because in the long run, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wishes to take advantage of its human capabilities.”

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