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Conflict Survival Kit: Tools for Resolving Conflict at Work (2nd Edition)

Amazon.com Price: $58.75 (as of 12/05/2019 19:48 PST- Details)

Categories: Books, Business and Finance, Business and Money, Human Resources, Human Resources and Personnel Management, Management and Leadership, Negotiating, New, Used and Rental Textbooks, Specialty Boutique, Subjects

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Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers wish to know to address conflict in organizations. Every chapter succinctly explains conflict theories, frameworks and models, even as specializing in important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be utilized instantly in the place of business and provides hands-on practice all the way through. Fully up to date in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm all through confrontation and a section on managing bullying in the place of business.

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Conflict Survival Kit: Tools for Resolving Conflict at Work (2nd Edition)

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