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Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

Amazon.com Price: $9.60 (as of 08/05/2019 19:02 PST- Details)

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The classic guide to bringing out the most efficient in people at their worst―up to date with even more can’t-standable people!

Dealing with People You Can’t Stand has been helping good people take care of bad behavior in a positive, professional way for just about two decades.

Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made always. So Kirschner and Brinkman have up to date their global bestseller that will help you wring positive results from even the most twisted interactions you’re likely to experience today.

Learn how to get things done and get along while you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn to:

Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

Whether you’re dealing with a coworker trying to take credit for your work, a far off circle of relatives member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the most efficient in people at their worst.

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