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Healthcare Operations Management, Third Edition

Amazon.com Price: $95.64 (as of 12/05/2019 20:20 PST- Details)

Categories: Administration and Medicine Economics, Administration and Policy, Books, Business and Finance, Business and Money, Health Care Administration, Health Care Delivery, Hospital Administration, Hospital Administration and Care, Management and Leadership, Medical Books, Medicine and Health Sciences, New, Used and Rental Textbooks, Quality Control and Management, Specialty Boutique, Subjects, Total Quality Management

Description
Amazon Customer Reviews

Description

This book is about operations management and the strategic implementation of programs, techniques, and tools for reducing costs and bettering quality. It not only covers the basics of operations management, but also explains how operations and process improvement relate to up to date healthcare trends such as evidence-based medicine and pay-for-performance. The book’s practical approach includes real-world examples to illustrate concepts and explanations of software tools that solve operational problems. Key Features: * Provides methodologies to align strategic and operational goals, including the usage of project management tools and balanced-scorecard techniques to execute and monitor projects * Thoroughly explores process improvement tools, techniques, and programs, including Six Sigma, the Lean enterprise, and simulation * Applies performance improvement tools to supply chain management, scheduling, and other healthcare issues * Includes examples from a fictitious but realistic organization that illustrate important concepts discussed in every chapter * Includes chapter overviews, key terms and acronyms, discussion questions, and problems for every chapter * Provides a companion site that features Excel templates, Arena models, tutorials, exercises, PowerPoint presentations, and internet links Included CD-Rom: The book explains and demonstrates the usage of quite a lot of software tools associated with problem solving and decision making including Microsoft Excel and Project. A version of Arena software is included to be able to practice process modeling. Arena is a powerful simulation tool used by healthcare organizations to optimize patient drift, develop scheduling systems, and give a boost to patient-care processes.

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