Description
Saibal Sen demonstrates how the quick changing and developing world of data analytics can bring greater productivity, efficiency and cost savings to managed and outsourced services and products of a wide variety in a concise, clear and authoritative book, in response to his years in service management consultancy implementing his approach. He’s an acknowledged expert and thus ready to dismiss the mysteries and myths, concentrating on what data is very important (but so regularly ignored) and find out how to use data analytics to strengthen companies’ effectiveness and profitability.