Description
The goal of this book is to cover the standards and best-practices that most ServiceNow developers either learn the hard way, or never learn at all: the things that every developer wishes they knew from day one, and which – once learned – will make you a more effective and efficient developer. Do your future self a favor, and read this book! Having an understanding of why a given standard is what it is (and why it’s important), will not only make you more likely to adhere to it, but will empower you to apply the logic and underlying concepts to other areas. It’s going to make you a more effective administrator, developer, or architect. That’s that spirit in which this compendium was written: A spirit of teaching and explaining, not simply listing out a series of edicts under the heading of “best-practice”. It is a condensed “developer guide”, not a complete ServiceNow training course in book-form. It assumes that you’ve already grow to be at least slightly familiar with the ServiceNow platform, and that you have already got at least a working knowledge of JavaScript. If you don’t yet feel comfortable calling yourself a “ServiceNow developer”, believe reading another book by Tim to rise up to speed: Learning ServiceNow (ISBN-13: 978-1785883323) which you’ll find at the link http://books.sngeek.com/. So long as you have a basic understanding of the ServiceNow platform though, think of this book as your roadmap to ensuring that your work in ServiceNow will be clean, effective, protected, and robust.