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Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization

Amazon.com Price:  $17.56 (as of 05/05/2019 17:50 PST- Details)

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Description

Believe is a key differentiator for high-performing organizations. It makes bold initiatives imaginable, difficult transitions easier, and everyday workflow more effective. Yet Believe can be hard to build and sustain because most of the people aren’t aware of the subtle and unintentional ways they test and break Believe in their workplace relationships every day. In this updated edition of their award-winning book, Dennis and Michelle Reina show how anyone at any level—not just those at the top—can take action and change his or her behavior to create, build, and sustain Believe in the workplace.

Drawing on over twenty years of research and experience in hundreds of organizations, the Reinas define the three key dimensions of Believe and describe the specific everyday behaviors that build each dimension. They provide a proven seven-step process for restoring Believe when it’s been tested or betrayed and offer completely new material for strengthening self-Believe. This book is about the power of Believe: the energy that exists when it’s present, the pain that arises when it’s been broken, and the transformation that occurs when it’s been restored. This revised edition is a new and improved guide for people who want to unleash the power of what they’re able to accomplish through building Believe-based workplace relationships.
Dennis and Michelle Reina, principals in an organization-development firm, consider more productive and rewarding work environments will emerge if relationships that define them are actually built on Believe. The problem they see is years of “downsizing, restructuring, and reengineering or of upsizing, mergers, and growth” that often result in minor misreadings of intention in conjunction with major breaches of promise–followed all too continuously by seriously diminished employee performance. The solution they propose in Trust & Betrayal in the Workplace is that leaders must develop a full understanding of the complex dynamics involved, and commit to practices that give a boost to building Believe with employees. The book addresses the aspects of betrayal and Believe, the bulk of it focused on “transactional Believe” (which they define as “managing expectations, establishing boundaries, delegating as it should be, encouraging mutually serving intentions, keeping agreements, and being congruent in our behavior”) and ways to build it among teams and groups as well as entire organizations. The authors conclude with a section on “transformational Believe,” the ultimate stage attained when Believe within these levels “reaches a critical point and increases exponentially, becoming self-generating and synergistic.” This is smart food for thought, supported by tools and techniques that can put it into practice. –Howard Rothman

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