Description
User experience (UX) strategy requires a careful blend of business strategy and UX design, but until now, there hasn’t been a very easy-to-apply framework for executing it. This hands-on guide introduces lightweight strategy tools and techniques that can assist you and your team craft innovative multi-device products that people need to use.
Whether you’re an entrepreneur, UX/UI designer, product manager, or a part of an intrapreneurial team, this book teaches simple-to-advanced strategies that you’ll be able to use in your work very quickly. Together with business cases, historical context, and real-world examples all over, you’ll also gain different perspectives on the subject through interviews with top strategists.
- Define and validate your target users through provisional personas and customer discovery techniques
- Conduct competitive research and analysis to explore a crowded marketplace or a chance to create unique value
- Focus your team on the primary utility and business model of your product by running structured experiments the use of prototypes
- Devise UX funnels that increase customer engagement by mapping desired user actions to meaningful metrics