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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas

Amazon.com Price: $40.00 (as of 12/05/2019 18:28 PST- Details)

Categories: Books, Business and Finance, Business and Money, Economics, Engineering, Engineering and Transportation, Entrepreneurship, Industrial, Manufacturing and Operational Systems, Management and Leadership, Manufacturing, New, Used and Rental Textbooks, Office Automation, Processes and Infrastructure, Production and Operations, Quality Control, Quality Control and Management, Small Business and Entrepreneurship, Specialty Boutique, Subjects

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Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the conclusion of a lean administrative center, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the worth stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles within the administrative center. Along with providing a thorough overview of basic lean concepts, this book details methods for identifying the executive activities short of attention. To deal with these, it applies the eight-step process for getting rid of waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

BONUS CD! At the side of this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

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