Description
On this issue, we’re introducing a new feature, “Bragging Corner,” found on page 8. It is a option to share the letters and e-mails we receive from organizations that experience tried one of the crucial ideas they have seen On this newsletter or in my books and wish to share their success stories with us. Also, we review Freeworks.com in our Manager’s Toolkit section, feature guest columnist David Decapua, and discuss “planned spontaneity” in my column. On the suggestion of a few readers, we’ve made our case study this time less lengthy and more “pithy.”