What They Don’t Teach You In Business School: Real-World Sales And Service Skills You Need To Win And Wow Clients!

Amazon.com Price: $14.99 (as of 06/12/2019 06:33 PST- Details)

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Description

GET THE KINDLE VERSION FOR ONLY 99 CENTS WHEN YOU BUY THE PAPERBACK!

Want to win more customers? Need to know what to say to clients and how to say it? Want your clients to love your company and willingly refer you to others?

This book will illustrate simple communication, sales, and customer service techniques that you’ll be able to immediately implement in your business and in your relationships with your clients. In this book, you’ll learn “tried and true” tactics, not “pie in the sky” ideas that are so broad they leave you wondering what to do next.

So you’ve already started a business, you’re incredibly talented with a creative skill, people keep telling you that your work is wonderful or that your business idea is great—but you’ll be able to’t seem to get good customers and keep them. Maybe you get the client the first time, but they never come back to your business again, and no one is referring other people to you. Perhaps you’ve started a small company, but you haven’t any business experience or training, and you haven’t any idea how to sell, service, or communicate with customers.

The tips in this book represent a lifetime of helpful hints and specific tactics used in the writer’s corporate sales career (and in her own small business) — for over 25 years — to communicate, sell, service, and satisfy clients of a wide variety. Here are only some things you’ll be able to learn in the book:

  • Basic & Effective Communication Techniques
  • How to Properly Set Client Expectations (and still achieve client satisfaction!)
  • Questioning & Listening Techniques
  • Tips to Get to the bottom of Customer Issues
  • How to Maintain the First Client Meeting in 10 Easy Steps
  • How to Put Together a Contract
  • How to Ask for and Get Positive Reviews from Clients

Follow the advice in this book and you’ll be able to immediately make a positive change in your business by communicating more effectively, providing better service, and improving client relationships.

What’s stopping you from learning how to talk to your clients, how to present and sell to them, and how to give them first-rate service? These are the keys to success for any small business.

So what are you waiting for?

Hit the “buy now” button!

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