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Case Studies for Organizational Communication: Understanding Communication Processes

Amazon.com Price: $67.34 (as of 12/05/2019 19:50 PST- Details)

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Case studies offer students the opportunity to explore crucial incidents and develop effective strategies for resolution. Featuring the exclusive, real-life case studies of top communication scholars, Case Studies for Organizational Communication: Working out Communication Processes, Third Edition, employs a unique applied approach that allows students to make use of their knowledge of organizational communication to investigate typical organizational problems.

Edited by Joann Keyton and Pamela Shockley-Zalabak, the book includes plenty of open-ended cases that encourage energetic classroom discussions. This format also provides instructors with greater flexibility in connecting case assignments to their number one text.

Now in its third edition, the book is enhanced by an up to date companion site (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous editions. Two new sections–“Organizations and Their Stakeholders” and “Organizational Crisis”–and twenty-one new readings address plenty of issues, including organizational technology, teamwork and group processes, decision-making and problem-solving, and diversity.

A flexible supplement covering a broad range of contexts and situations, Case Studies for Organizational Communication, Third Edition, is an crucial resource for helping students devise successful communication strategies.

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