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Dr. Deming: The American Who Taught the Japanese About Quality

Amazon.com Price: $5.27 (as of 08/05/2019 19:56 PST- Details)

Categories: Books, Business and Money, Entrepreneurship, Industries, International, Management and Leadership, Quality Control, Quality Control and Management, Small Business and Entrepreneurship, Subjects, Total Quality Management

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Dr. W. Edwards Deming, a household name in Japan, became the prime catalyst at the back of the unbelievable success of Japanese industry. Actually, since 1951, the Deming Prize has been the most coveted and prestigious award among Japanese corporations, very similar to the Malcolm Baldrige Award for quality in business in the US. Today, Deming is in the end becoming a household name in his own country. The lessons he has to teach American business are more urgent than ever.
Just how different is the Deming Management Method? Compare just among the many differences in beliefs between conventional organizations and Deming organizations:
Standard Company
* Quality is expensive
* Defects are caused by workers
* Buy at lowest cost
* Fear and reward are proper how you can motivate
* Play one supplier off against every other
Deming Company
* Quality ends up in lower costs
* Most defects are caused by the system
* Buy from vendors committed to quality
* Fear ends up in disaster
* Work with suppliers

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