Description
The master teacher of positive change through powerful communication, Susan Scott, wants her readers to succeed. To do this, she explains, one will have to change into on a regular basis conversations employing effective how one can get the message across. On this guide, which includes exercises and tools to take you step-by-step through the Seven Principles of Fierce Conversations, Scott teaches readers the right way to:
- Overcome barriers to meaningful communication
- Expand and enrich conversations with colleagues, friends, and family
- Increase clarity and support understanding
- Deal with strong emotions-on both sides of the table