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Lean Retail and Wholesale

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Description

Best practices for implementing Lean techniques in retail and wholesale

“Lean Retail & Wholesale is a highly insightful and succinct guide to lean application and a valuable resource for any retailer or wholesaler seeking a competitive edge.” —APICS Magazine, January/February 2015

“Essential reading for many who need to learn how Lean provides a competitive edge in today’s fast-paced, multi-channel, and cost-conscious environment.” –Mark Temkin, Director, Demand Planning, Barnes & Noble, Inc.

“Provides an enlightening perspective on the applications of Lean principles to the increasingly more challenging worlds of the retail and wholesale sectors.” –Professor C. John Langley, Jr., Penn State University

Featuring real-world case studies, this practical, streamlined guide reveals how utilize a comprehensive Lean methodology right through retail and wholesale businesses to reduce costs and toughen productivity, quality, customer service, and profitability. Lean Retail and Wholesale examines Lean opportunities from the viewpoint of retail strategy, merchandise management, and store and distribution operations and provides a holistic, systematic approach for identifying and eliminating non-value-added activities. The Lean techniques presented may also be applied to traditional brick-and-mortar wholesalers and retailers in addition to e-businesses.

Coverage includes:

  • Using Lean as a tool to live on and thrive in retail and wholesale
  • (R)evolution of retail–from the general store to e-commerce
  • The Lean journey from goods to products and services
  • Lean retail and wholesale: early signs of promise
  • Basic Lean concepts and tools: building a solid foundation
  • Advanced Lean concepts and tools: K.I.S.S. (keep it simple and straightforward)
  • Retail strategy: sales and marketing, location, human resources management, IT, supply chain management, and customer relationship management
  • Merchandise management: planning, buying, pricing, and communications
  • Store operations management
  • Lean retail and wholesale distribution
  • Lean assessments and value stream mapping
  • Leadership, culture, teams, and training
  • Partnering, outsourcing, import, technology, and Six Sigma
  • Critical thinking and continuous improvement: methodology, education, training, and analytics
  • Defining and measuring success―measurements and current statistics
  • The road ahead: thoughts and suggestions on the way forward for Lean in retail and wholesale

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