Description
This 2016 version of the Second Edition Pocket Guide uses GOAL/QPC’s detailed graphics and easy-to-take into account text and icons to describe what the tools are, why they are used, and the way to use them.
Essential tools are explained the use of real-life examples from all forms of organizations with problems very similar to yours, making them easy for everyone to take into account and apply. The Memory Jogger 2 (Second Edition) comprises the entire tools found within the first edition of the Memory Jogger II, plus 50 pages of new charts and detailed diagram samples, a new tool, and a case study.