The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Amazon.com Price: $15.29 (as of 11/10/2019 04:18 PST- Details)

Description

WAKE UP AND SMELL THE SUCCESS!

You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and protected customer loyalty-all at the same time.

The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the most world’s “most admired” companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the “partners”-and the special experience they create for each customer. Michelli reveals how you’ll be able to follow the Starbucks way to

  • Reach out to entire communities
  • Listen to individual workers and consumers
  • Seize growth opportunities in each market
  • Custom-design a really satisfying experience that benefits everyone
  • involved

Filled with real-life insider stories, eye-opening anecdotes, and solid step by step strategies, this fascinating book takes you deep inside some of the talked-about companies on the earth today.

For anyone who wants to be informed from the most productive-and be the most productive-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.

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