Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

Amazon.com Price: $12.49 (as of 11/10/2019 04:17 PST- Details)

Categories: Books, Business and Money, Business Culture, Communication and Social Skills, Communications, Etiquette, Self-Help, Skills, Subjects, Workplace Culture

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A revised edition of the classic guide on learn how to very best get to the bottom of conflict in these days’s technologically advanced place of job.

Your work day is stuffed with them–individuals who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for each and every situation.

Updated and revised to reflect brand new issues including technology, generation gaps, and language barriers, this guide describes 10 varieties of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing place of job tensions and effectively resolving conflicts.

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Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind

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