ITIL Lifecycle Suite, 2011 Edition (5 Volume Set)

Amazon.com Price: $650.00 (as of 14/04/2019 22:01 PST- Details)

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Description

The ITIL 2011 Editions have been up to date for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications: ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement. Every of the five publications represents a stage in the ITIL service lifecycle. With Every stage influencing and relying upon the others, the lifecycle moves cyclically from service strategy (where the business requirements are set) to the design, transition, operation and continual improvement of IT services and products. The lifecycle is driven by business needs and requirements and has a continual feedback system built into each stage to make certain that an organizations service management offering continues to provide measurable value to the business. The process-based framework of the service lifecycle will also be adopted and adapted by organizations of all types and sizes. The suite of titles offers considerable costs savings against purchasing all five titles for my part: save 29% against purchasing all five for my part. Key Features The up to date ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to fortify consistency and aid navigation. Some content has been reorganized to fortify float and readability, and make sure alignment across the suite including clarification around interfaces, and inputs and outputs across the service lifecycle. Terminology has been clarified and made consistent across the publications and the ITIL glossary.

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